There are a lot of different limousine rental service companies out there, each one offering its customers some unique services and additions aside from the basic or standard service offered, giving their potential passengers a wide array of choices that would help them choose the type of service that they want that would best suit their needs and wants. Although renting limousine services are not that common as an everyday thing, limousine rental service companies do get a bit busy at times, especially during the spring when most events that would require their services are being held, such as proms and weddings. Either way, with the number of limousine rental companies out there, you can still find the one that would best fit your taste and necessity.
Unfortunately, even this type of business has its share of scams that prey on unsuspecting and inexperienced would-be customers, giving those other limousine rental service companies who are providing quality service a bad name. Although there are different types of limousine rental scams, all of which are designed to rip-off customers into paying more than they should for a particular service. Hiring the services of a well-known and established limousine rental company is always the best way to try and avoid any limousine rental scams, especially since their quality of service has already been proven to a lot of people already, making it easier to trust in them. However, in order to make sure that you can avoid whatever type of limousine rental scam in the future, you need to take a few things into consideration in order to prepare yourself for such unfortunate mishaps, and hopefully avoid it from taking place or happening to you.
Here are a few examples of limo scams that have been pulled off by unscrupulous rental companies through the years:
Surprise food and beverage charges
With all things: GET IT IN WRITING.
Make sure that the provider understands your food and beverage requirements and that they are included in the contract. If you do not require food or beverages, make sure you are not paying for them as part of your rental. This is an area that can lead to disagreement and dissatisfaction so make sure the contract has specifically stated prices or exclusions for the services you will use.
Suppose your trip to the stadium gets detained for any number of reasons, including driving error. Or, perhaps you will linger at a business meeting before returning to the airport. Make sure you understand all overcharges and that the terms are specified in your rental agreement. This should include clarification about any extra charges for the driver.
TV or Internet Access Charge
This is another area where miscommunication can occur. Most limo rental units offer satellite TV or internet access. Make sure you have free access and that the provision of these services is included in your rental agreement. If you do not have fees for these services clearly stated, the bill could be significant.
If you do not insist upon the US Department of Transportation identification number and a photo of the interior and exterior of the limousine, the operator could substitute a different vehicle without breaching their contract. This could be an older limo for which the normal fee might be less than you will pay or a vehicle with a different seating configuration than your expect. To prevent this miscommunication, insist upon the identification number and photos of the subject vehicle and insist that the identification number be in your rental contract.
How to avoid scams?
One of the things that you can do in order to avoid limousine rental scams is by checking out everything that you are paying for before the actual day of use. Since the most standard form of service offered by most limousine rental service companies basically include the limousine itself, a licensed driver, and some beverages, you need to make sure that all these are exactly the things that they have promised to give you for your payment. If you paid for certain extras and additions, then make sure that you check them out as well. Some limousine rental companies can actually use misleading statements and descriptions when advertising their services, which is why you need to actually see it before availing of it to avoid getting duped by them. They may make something appear as one thing when in fact it isn’t, such as the use of the word “classic” instead of using the word “vintage” or “old model”.